CGL-Couriers (2)resizwed
  • Home
  • About us
  • Services
    • Air Freight
    • Shopping Assistance
    • FREE US Mailing Address
  • FAQs
  • Restricted Items
  • Privacy Policy
  • Terms & Conditions
  • Ask Customs
  • Contact Us
Facebook Twitter Instagram
Register Today!
  • About us
    • Contact Us
    • FAQs
    • Ask Customs
    • Restricted Items
    • Privacy Policy
    • Terms & Conditions
  • Services
    • Air Freight
    • Shopping Assistance
    • Free US Mailing Address
Sign up
Sign In

Lost your password?

Sign In
What services does your shipping company offer?

We specialize in air freight services, providing fast and reliable transportation for your shipments. Additionally, we offer order assistance and a free US mailing address to ensure a seamless shipping experience.

How can I track my air freight shipment?

Tracking your air freight shipment is simple! You can use our tracking tool in the app to know the status and location of your package.

What are your air freight rates?

Our air freight rates vary depending on factors such as the size, weight, and destination of your shipment. For personalized rate quotes, please check our rates page or check within the app. 

How long does it take for my shipment to arrive in Jamaica?

With our expedited air freight services, shipments to Jamaica typically take as little as 2-5 days to arrive. We operate with three shipments per week to ensure frequent and timely deliveries.

How often do you ship to Jamaica?

We ship to Jamaica three times per week, providing you with multiple opportunities to send your shipments and ensuring fast and reliable delivery to your destination.

What should I do if my shipment to Jamaica is lost or damaged?

In the rare event that your shipment to Jamaica is lost or damaged, please contact our customer service team immediately. We will initiate a thorough investigation and work with you to resolve the issue as quickly as possible.

How can I contact your customer service team?

You can reach our customer service team by phone, email, or through our website’s contact form. Our team is available to assist you with any questions or concerns you may have regarding your shipment to Jamaica.

Do you charge duty for invoices in excess of $100 USD?

CGL Couriers does not charge duty fees in excess of $100 USD without providing C Reference # (customs verification # for duty charge) generated by Jamaica Customs Agency.

CGL Couriers however does charge processing fees for invoices in excess of $100 USD once duty was not charged on the package.

What happens if I pick up/collect my package(s) and did not check it while in office?

CGL Couriers recommends that all packages are checked before leaving our CGL office. Packages collected and leaves our office we are not liable for missing or damage items.

Why am I paying General Consumption Taxes (GCT) to collect packages?

The General Consumption Tax (GCT) is levied only on the freight weight of the packages. At present, we are now mandated by the Tax Administration Department of Jamaica to collect GCT. The 15% GCT will be paid over monthly to TAJ, this is not a CGL revenue.

More
  • Home
  • About us
  • Services
    • Air Freight
    • Shopping Assistance
    • FREE US Mailing Address
  • FAQs
  • Restricted Items
  • Privacy Policy
  • Terms & Conditions
  • Ask Customs
  • Contact Us
Facebook Twitter Instagram
  • Our Story

    • About Us

    • Our Facility

    • Commitment To Quality

    • Contract Manufacturing

  • Services

    • BBQ & Grilling

    • Chiles & Paprikas

    • Dips & Dressing

    • Garlic & Onion

    • Salt & Pepper

  • Support

    • Look Up Order

    • Refer a Friend

    • Returns

    • Shipping & Delivery

  • Contact Us

    • Become a XStore

    • Contract Manufacturing

    • Terms & Condition

    • Career with us

    • Consumer enquiry

Privacy Policy